Family Friendly, Pool, Hot Tub, Gameroom - Pigeon Forge

Thank you for booking our Cabin! I hope you are excited about your trip to the Smokies and Cozy Cottage! Here is your check-in information: -Check-in anytime after 4 pm, the door code is 6945 -Check out is 10:00 am -The address is 2842 Covemont Rd. Sevierville, TN -Free Wi-Fi is also provided during your stay: Login information listed on chalkboard in Kitchen. Additional things to know: -We have a drip & Keurig coffee maker - coffee not provided. -The hot tub might not be completely "hot" when arriving at 4 pm, because we drain, clean and refill it and it takes several hours to reach a higher temperature. Please visit our website at https://beyondexpectationspm.com/area-guide/ for a full list of restaurants, activities, and other things to do for the area! Let us know if you need anything and have a wonderful stay! Did you forget your toiletries or paper products?? We provide enough paper products and supplies to last a day or two in case you forget to bring some with you. We do not provide coffee, salt, pepper, cooking oil and trash bags. You will need to bring or buy them. *** DO NOT flush feminine products or wipes down the toilet. Due to past issues from guests, there will be a $250 fine to anyone caught doing this since it causes the toilet to overflow, which means we have to call out a plumber and a cleaner to get it fixed and cleaned up. COMMUNICATION If you need anything during your stay, below are some avenues to communicate: Email Diana, through your booking site Text/call Misty Mon-Friday 8am-5pm (865)-279-5295 Weekends and after 5pm: Call Alyssa or Vilma at (865) 279-5295 (Please note texting is not available at this number on weekends or after 5pm). All calls after 9pm, will be returned the next day. For Maintenance Emergency, after 9pm, please call/text 865-562-9008. We kindly ask that you reserve calls after 9pm for emergencies only (No water, No Electricity, No heat during winter months, No AC during Summer months, Leak, Lock out, fire, etc...). All other calls will be handled the next business day. *Please note the following items are not considered emergencies: TV not working or remote needing batteries, fireplace not working, toilet not flushing (if you have more than one bathroom), hot tub not working, and other such items. Thank you, Misty and Bobby