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The key holder is expecting you to collect the key between 4 p.m. and 7 p.m. on the day of arrival, unless otherwise mentioned in your travel documents. Please contact the key holder if you are arriving at a different time and have not made alternative arrangements. You must vacate the property by 10 a.m. on the day of departure, unless otherwise mentioned in your travel documents. Interhome’s pre check-in is comparable with the online check-in of airlines – it makes life easier for our customers! Required data can be given before arrival and therefore the arrival procedure is quicker and more convenient. Additional services can also be booked securely. Is pre check-in secure? Yes, pre check-in is absolutely secure. It is only possible to access pre check-in if you have received a direct link. Checking-in is done on a secured web page (https). Credit card details are entered in a secure area of Computop (industry leader in the world of payment). We don’t keep any credit card details, only a secure alias. Personal data is kept secure and is not used for marketing purposes. Why do I need to supply my credit card details again? The payment of the reservation and the payment of the extra costs on the spot are two separate transactions. It is comparable to paying for a hotel booking in advance and then paying for the extra costs of the mini-bar on the spot by credit card.