Location, Pets, Parks & Recreation - Akron

**Damage Deposit and Guest Agreement**

This Damage Deposit and Guest Agreement ("Agreement") outlines the terms and conditions related to the collection and refund of a damage deposit through Zelle for the reservation. By submitting a booking request, you ("Guest") agree to comply with the terms laid out in this Agreement.

**1. Damage Deposit Collection:**
A damage deposit of $150.00 will be collected through Zelle upon confirmation of your booking. This deposit is a security measure to cover any potential damages to the property during your stay.

**2. Damage Protection Policy:**
By agreeing to this Agreement, you acknowledge and agree to the damage protection policy in place for the property. This policy covers accidental damages caused by you or your group during your stay.

**3. Submission of Valid Credentials:**
As part of the damage deposit process, you are required to submit valid credentials in the name of the registered guest. This could include a copy of your government-issued ID or passport. These credentials will be used to verify your identity and ensure a smooth refund process.

**4. Refund of Damage Deposit:**
If no damages are reported and the property is in the same condition as when you arrived, the damage deposit will be refunded to you within 7-10 business days after your check-out date. The refund will be processed through the same Zelle account used for the initial deposit.

**5. Timely Deposit Submission:**
In order to secure your booking, the damage deposit must be received within 48 hours of submitting your booking request. Failure to provide the deposit within this timeframe may result in the cancellation of your booking.

**6. Cancellation Policy:**
If the damage deposit is not received within 48 hours of the booking request, your reservation may be canceled without further notice.

**7. Agreement Acceptance:**
By confirming your booking and submitting the damage deposit, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Agreement. You further understand that any damages to the property beyond normal wear and tear may result in deductions from the damage deposit.

Please review this Agreement carefully before proceeding with your booking. If you have any questions or concerns, please contact us at housekeysakron@gmail.com before submitting your deposit and finalizing your reservation.

By signing our rental agreement, you confirm your understanding and agreement to the terms within.

Strict Cancellation Policy:
To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in
If guest cancel between 7 and 14 days before check-in, we’ll be paid 50% for all nights booked. If guest cancel after that, we keep your entire payout for all nights booked, minus the cleaning fee if you cancel before check-in