Slow down and recharge at Mok Mountain Hideaway - Cleveland

CHECKING-OUT INSTRUCTIONS:
- Guests are expected to leave property in the same general condition it was when guests arrived.
- Please wash dishes and put them away or in the drainer
- The BBQ is there for your use and recreational enjoyment. As with all appliances and amenities, you will find it clean on your arrival. Please leave it clean after you use it as well.
- Before leaving the cabin, guest(s) are asked to remove used bed linens and towels and put them in the laundry basket located in each room's closet.
- Close and lock all windows and doors.
- Leave trash and recycling bagged and in the bear-proof trash bin located right outside the property in the lower level. No food or garbage is to be left behind on the premises. Trash pickup is on Tuesdays. Please avoid parking in the lower level that day in order to leave space for the garbage truck to turn around.

REQUIREMENTS:
- A signed agreement, Gov ID of responsible guest, and $250 refundable deposit must be completed before arrival.
- For safety and hospitality reasons, please make sure you have disclosed all names and ages of all visitors prior to coming.
-No parties or events.
- Quiet hours between 10:00 PM and 8:00 AM
- Maximum occupancy is 8 people (with 5 additional visitors allowed during the day only if previously cleared with hosts). Any unregistered guests not listed on the reservation will be subject to an additional $50 per day per person fee. If unregistered guests are discovered on the property, it will be assumed that they were there for the entire length of stay and charged accordingly.
- Generally no pets. My toddler is very allergic and we use the cabin personally as well. Exceptions may be considered for up to two dogs with a $150 non-refundable fee. Pet must be house-trained, up to date on shots/flea shots and owner must clean up after pet. Pet fee covers cost of extra cleaning, does not cover any damages by your pet. You are responsible for any damages and owner must clean up after your pet. Keep in mind these additional considerations: cover furniture if they're going to be on them (we'll have sheets available for that), no pets to be left unattended and please do not use bowls from the kitchen for your pet.
- No smoking or vaping of any kind inside the home or outside with the doors or windows open is allowed and will result in a fee if any sign of smoking is left behind. Signs of smoking in the home will result in a $300 extra cleaning fee.

WILDLIFE:
The cabin is located in a heavily wooded area. Although regular pest control is done, wildlife is part of the landscape, and bugs may enter the house at times. No refunds will be issued due to bugs or other wildlife. You may be lucky enough to see visitors outside the cabin like deer, turkeys, other birds, bears, squirrels, chipmunks, butterflies, etc. Welcome to their turf!

Please help us to deter unwanted wildlife wherever possible by not leaving any food or garbage outside that could attracts bears, insects and other pests. We recommend bug spray in the warmer months. Please always double check that the bear-proof dumpster closes properly after depositing trash bags.

VENOMOUS WILDLIFE
Although we’ve never seen venomous snakes or spiders on the property, they are native to the area so you may encounter them. Please familiarize yourself with what copperheads, timber rattlesnakes, black widows and brown recluses look like as these are the most common venomous critters in the area. Please avoid them and notify the host immediately if you find any venomous critters on the property. Please seek medical attention immediately if bit. The closest urgent care are located about 15 min away in Cleveland. By coming on this property, you acknowledge that you are aware of the wildlife risks and accept coming on the property at your own risk. You agree that you will not hold the host responsible for any compensation in this situation.

DAMAGES
-Excessive damages to the property including cleanliness, furniture damages or odors can result in additional cleaning fees or repair costs.

REFUNDS:
- Guests are advised to buy Traveler's insurance, as refunds will not be given due to the inability to make this trip. See cancellation policy.
- We are not responsible for third party amenity interruptions such as electricity, cell phone signal, water or internet (for example, weather, downed power lines, no cell service, etc). Our water comes from a well on the property, and although we think it tasted great, the pressure is lower than city water that you may be used to.
- Refunds will not be given due to things mentioned in the listing that were not read by guest.

FIREPLACE:
Do NOT put anything in the gas fireplace. No roasting marshmallows or burning logs or anything else. The outdoor fire pit is meant for these kinds of things.

SEPTIC SYSTEM:
Mountain homes in are on septic tanks. ONLY toilet paper can be flushed. Guests may not flush items like feminine products, paper towels, wipes, tissues, or anything else down toilets. A charge of $300+ will be charged for clogging the toilets due to misuse.

BREAKING RULES:
Violation of any of the house rules could result in immediate dismissal from the property without refund at the host’s discretion. Additional fees may also apply. If failure to comply with house rules results in cancelling or refunding another guest those costs will be your responsibility. Your acceptance of this reservation means that you agree to pay for any damages or fees listed above.

No smoking, No parties or events Check-in is anytime after 3:00 PM