Family Mountain Cabin/Pets/Lake/Pine Forest Escape - Sugarloaf

Check-in and Check-out Time
The regular check-in time is 4 pm.
The regular check-out time is 11 am.

Registered Guests and Parking
The property can accommodate up to 6 people. Only registered guests can stay in the house. No daytime guests are allowed to stay in the house.
After making the reservation the guest must confirm the number of people in the booking. The host can ask for the guests' names and ages.
Exceeding the occupancy limit could result in expulsion from the rental, a fine in the amount of $1000, or both. The reservation may also be canceled without a refund.
A fee for unregistered guests in the amount of $100 per guest will be charged.
Please park on the driveway, 2 cars maximum
Street parking is not allowed

Safety Cameras
There are three cameras outside the property monitoring only public spaces: the front camera at the front door, the driveway camera, and the back door camera. These cameras monitor (record on motion) the safety of the environment around the house. No cameras inside the house.

There is a zero-tolerance policy for disconnecting any sort of safety system, security cameras, Wi-Fi, smoke detectors, etc.

Please, help us to keep the lowest price for cleaning service - take off your shoes.

Quiet hours: 10 pm-7 am (22:00-7:00)

No Smoking / No Vaping / No Marijuana/ No Hookah/ No Fireworks anywhere on the property or in the house. The property is in the pine forest and smoking outdoors presents a high fire danger. A fee of $400 will be charged for violating these rules.

No Pets Without Permission
Dogs can be allowed upon permission. A pet fee in the amount of $100 per pet will be applied separately via a resolution center. Cats can’t be accepted due to anaphylactic allergies.
A fee of $400 for unauthorized pets will be charged

Pet rules:
Bring the necessary staff for your dog like blankets, beds, toys, crates, etc so that the pet feels more comfortable in the house.
Do not allow dogs on the furniture.
Do not leave them alone at the property at any time.
Guests should clean up after their dogs before checkout. Please pay special attention to dog hair removal.
The guest will be charged $100 for excessive cleaning of the dog hair.
A $400 fee for dog pee spots/ odor removal will be charged.
Dogs should be licensed and on a leash outside per the city's requirements.

No Parties Allowed
The fine is $3000

Late Check-Out Fee:
Check-out between 11 am - 12 pm is $100
Check-out after 12 pm is $200 each hour
Early check-in is reviewed on an individual basis. Fees may apply.

Lost Key
The fee of $100 for the lost key will be charged

Washing the dirty dishes:
$50

Bedrooms:
No eating in the bedrooms. Extra cleaning/spot removal charges may be implied if the signs of eating are noticed.
Please remove the makeup before going to bed. There are dark towels for make-up removal provided.

Water heater:
The hot water tank has a limited capacity. If hot water is used extensively, the water heater may need additional time to heat the water. It usually takes about 30 min to heat the water again.

Check the weather
Please check the weather before you leave. Usually, the temperature is lower in mountains than downhill. You might be needing warm clothes.

* For winter travels:
Check the weather report & road conditions for your route to Big Bear
Chains are required at all times.
Carry extra blankets & coats in your vehicle in case you get stuck
We have a snow removal service that comes after 6-8” of snow to clear the driveway. Delays may be experienced due to them having many homes and businesses to serve. This is standard for the region.

It is impossible to remove all snow and ice from the walkways, decks, and a driveway. Use caution when navigating.
We have a shovel on the back of the house for guests' use if needed.

The property is located in the national pine forest where wild animals such as coyotes or wild donkeys may appear. Ants and other insects may also be present near the property. We do thorough cleaning and sanitation but can't guarantee against the insects' appearance and will not refund in this case.

Before you leave, we will ask you to follow the check-out instructions and clean up after yourself.

Check-out instructions:
⇰ Clean up the toys, games, and books after yourselves, and put them back.
⇰ Wash the dishes.
⇰ Leave the bed unmade.
⇰ Clean up the BBQ Grill after yourselves, if you’ve used it. We have cleaning supplies under the kitchen sink.
⇰ Put trash in the black trash can that is located in the parking space. Please lock the trash can with a locking belt (make sure the locking belt is securely locked)
⇰ Turn off all lights (except the outdoor light switch).
⇰ Close all windows.
⇰ Make sure that the back door is closed.
⇰ Put the living room heater to 57F.
⇰ Put the master bedroom heater on LO.
⇰ Unplug all electric heaters, fans, and humidifiers.
⇰ Put all used towels on the floor by the washer.
⇰ Clean up after your dog.
⇰ Please don’t leave a mess. Our cleaning service may charge us for extra cleaning. The guest will be responsible for covering the extra expenses.
⇰ Lock the main door and leave the key in the locker, make sure it’s locked.

Broken or Spoiled Stuff
If you accidentally (or not) broke or spoiled something, please let us know as soon as possible. We might need to buy it before our next guests arrive. Fees for the damage depend on the market price or repair service price.